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Sorted Racegear Returns Policy

We offer an extended 30 day return or exchange policy. Simply complete a returns form, send your items back to us in re-saleable condition and a full refund or exchange will be made.



Returns can ONLY be accepted with a completed returns form, please download the "Download Returns PDF" then print and complete.

Please send returns to:

Sorted Racegear, Lineva House, Milner Street, Warrington, WA5 1AD, United Kingdom

  • To check the pogress of your return please email tracking@sortedracegear.comand quote your Order Notification Order ID
  • We operate an extended returns policy of up to 30 days from receipt of goods.
  • During busy periods please allow 5-7 days for returns to be processed.
  • We cannot accept returns for items that have been used, worn, washed, soiled or damaged by the customer.
  • Returned Items must include original tags attached and any packaging.
  • Please include the completed returns form and proof of purchase when returning any goods. We can only accept returns with proof of purchase and a completed returns form.

The Legal Information:

In accordance with the Distance Selling Regulations 2014, the customer has the right to a cooling off period of fourteen (14) business days, starting at the time goods are received, to cancel the contract and return said goods at their own expense, without having to give a reason. All returns can be indicated beforehand with THE MERCHANT customer service department. All goods must be returned to THE MERCHANT ADDRESS.

The cooling off period and right to cancel do not apply to contracts, orders for any goods made to your specification, any downloaded goods or unsealed goods including but not limited to (DVD, CD, Tapes, Software, Video and audio).

Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged, used or unsealed goods, including damage to original packaging or missing tags. The customer can exercise this right to withdrawal without penalty, excepting the return fee for the goods. If the customer exercises the right to withdrawal, they have the option of requesting a full refund or exchange of goods. If an exchange is requested, all shipping expenses shall be the responsibility of the customer.

If the right to withdrawal is exercised, THE MERCHANT will make every effort to refund the customer within 30 days.

In addition to our Returns Policy, under the Consumer Contracts Regulations, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods.

Testa-Rossa Leisure Group Ltd trading as Sorted Racegear © Integrated Ecommerce © Citrus-Lime Limited